FAQ: TerraForms Tabletop Wargame Terrain 10mm/12mm scale
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Are you offering a 6mm range, and when will it be available?

At this time we are not offering these models in 6mm. That being said, a 6mm range is firmly on our list of ‘to do’. As for when, at this time we can’t be very precise. Bear in mind that you can use most of these pieces on a 6mm game table with little problem. If one were so inclined, one could easily modify the sizes of doors on our buildings with some plasticard or putty to make them look just fine next to 6mm miniatures! Last updated: Thu, May 26 2016 9:39 am EDT

Can I get multiple packages?

Yes you can! Simply pick out the packages you want, the BackerKit pre-order site will take care of adding in any shipping fees and give you a final total! Last updated: Thu, May 26 2016 2:10 pm EDT

Can I get a few pieces from one or more lines without the whole package, or add a few to a package?

Of course! Just follow the same instructions in the ‘multiple packages’ question above! Last updated: Thu, May 26 2016 2:10 pm EDT

Are they 10mm? Or are they 12mm? Or are they both?

Both. We based the scale for our pieces on 11mm scale. To a player at a table, the difference is so little that the eye won’t perceive the difference. We did this because some games use ‘true’ 10mm (10mm from foot to eye), some games use ‘oversize’ 10mm, some use a ‘small’ 10mm (10mm from foot to top of head), some games use 12mm scale, some games are 1/144 scale (12mm or 12.5mm). We wanted our terrain to be used for as many games as we could, so we compromised a bit. Also, to get the desired aesthetics, there may be some artistic license with door and window sizes within a millimeter or two. Last updated: Thu, May 26 2016 10:05 pm EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us